Unfortunately, it sometimes happens that Outlook or Hotmail blocks emails from Gekko. As a result, you may not receive emails from Gekko.
To ensure that you do receive these emails, you need to add Gekko as a safe sender via the following link in your Outlook account: https://outlook.live.com/mail/0/options/mail/junkEmail.
After adding getgekko.com as a safe sender and saving your settings, you should be able to receive emails from Gekko again.
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