There are three possible reasons why you are not seeing Premium in the Gekko app yet with a Gekko Premium account.
1. You need to log in to the app again.
Tap the three lines in the top left corner of the app.
Scroll down the menu bar; at the bottom, you will find the option to log out.
Then log back in.
2. You are using two different Gekko accounts.
A Gekko account is linked to a specific email address. Capital letters can also make a difference.
Check which email address you are logged in with on the Gekko website via the profile page. Make sure you are logged into the Gekko mobile app with the exact same email address as on the website.
3. You are a Gekko Team member.
Read our support article Gekko Basic Team Member for more information.
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