Gekko Invoicing App: Draft Invoice Gone

Created by Dennis van Rooij, Modified on Tue, 07 May 2024 at 10:11 AM by Dennis van Rooij

Do you have a draft invoice saved in the Gekko Invoicing app but can no longer see it?


In the current version of the Gekko Invoicing app, there is a bug that may prevent you from viewing your draft invoices in the mobile app. However, you can still view your draft invoices on the invoices page on the Gekko website.


Solution


1. Check if your data is properly saved on the invoices page on the Gekko website.

2. Delete the Gekko Invoicing app from your smartphone.

3. Reinstall the Gekko Invoicing app.


After reinstalling the Gekko Invoicing app, your draft invoices should be visible again.


Cause


The cause of the bug is opening the 'Bank' in the Gekko Invoicing app. After opening the bank, it is no longer possible to see draft invoices in the mobile app. This bug may occur again.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article