Downloaded PDF Gekko Cannot Be Uploaded

Some users have reported that when downloading a PDF from the website of Gekko, the file type appears as application/octet-stream instead of .pdf. This can prevent uploading the file into systems like Moneybird or Yuki.

Cause

This is not an issue with our website or the PDF itself.
Windows automatically adds a Mark of the Web (MOTW) to files downloaded from the internet. This security tag tells Windows the file came from an untrusted source and could be potentially harmful.

When a file has this mark, certain applications (like Moneybird or Yuki) may treat it differently or refuse to process it.

Solution: Add Gekko Website to Your Trusted Sites

By adding https://www.getgekko.com/ to your Trusted Sites in Windows, future downloads will no longer be tagged with MOTW. This will prevent the “octet-stream” issue.

Steps to Add GetGekko.com as a Trusted Site

1. Open Internet Properties

   • Press Windows Key + S, type Internet Options (or Internet Properties), and open it.

2. Go to the Security Tab

   • Click the Security tab at the top.

3. Select Trusted Sites

   • Click Trusted sites and then Sites.

4. Add the Website

   • In the Add this website to the zone field, type:

     https://www.getgekko.com
     

   • Click Add, then Close

Now, files downloaded from our website will no longer be marked as coming from an untrusted source, and your PDF uploads should work normally.

More Information

• Microsoft’s documentation on Mark of the Web (MOTW): Mark of the Web and Trusted Documents